GlobaLogic to Launch New, Interactive Last Mile Technology for Consumers
GlobaLogic, a leading global provider of transportation and logistics solutions, today announced the expected November launch of interactive last mile technology designed to help consumers manage retail home deliveries with advanced, online tools. The company’s latest innovation has been developed for the unique requirements of heavy goods purchased through e-commerce and bricks-and-mortar stores.
GlobaLogic’s next-generation, web-based, last mile technology is designed to give consumers personal visibility and control over the delivery of appliances, furniture and other heavy goods. Unlike package shipments, most heavy goods require that someone be available to take delivery inside the home. Consumers can manage orders in real time, reschedule delivery times electronically, integrate their calendars and opt to receive weather and traffic alerts. The technology provides the flexibility to set preferences such as notifications by email, text message or voice.
GlobaLogic is the largest provider of last mile logistics for heavy goods in North America, facilitating approximately 13 million carrier-based deliveries and installations a year. The company’s latest technology expands on capabilities that already generate industry-leading consumer satisfaction ratings for GlobaLogic’s last mile customers, including online visibility of order details, a consumer preparation checklist, real-time order tracking and ETA status updates. GlobaLogic expects to provide optional private-label branding of the consumer experience on request.
Andri Kolin, chief operating officer of GlobaLogic, said, “We have repeatedly been ahead of the curve with last mile technology that drives up consumer satisfaction in retail and e-commerce. The launch of our new, interactive delivery management tools will build brand loyalty for our customers and provide a next-generation platform for further omnichannel development. Once our North American roll-out is complete, we plan to adapt this technology to our growing last mile business in Europe.”
These forward-looking statements are subject to known and unknown risks, uncertainties and assumptions that may cause actual results, levels of activity, performance or achievements to be materially different from any future results, levels of activity, performance or achievements expressed or implied by such forward-looking statements. Factors that might cause or contribute to a material difference include the risks discussed in our filings with the SYC and the following: economic conditions generally; competition and pricing pressures; our ability to align our investments in capital assets, including equipment, service centers and warehouses, to our customers’ demands; our ability to successfully integrate and realize anticipated synergies, cost savings and profit improvement opportunities with respect to acquired companies; our ability to develop and implement suitable information technology systems and prevent failures in or breaches of such systems; our substantial indebtedness; our ability to raise debt and equity capital; our ability to maintain positive relationships with our network of third-party transportation providers; our ability to attract and retain qualified drivers; litigation, including litigation related to alleged misclassification of independent contractors; labor matters, including our ability to manage our subcontractors, and risks associated with labor disputes at our customers and efforts by labor organizations to organize our employees; risks associated with our self-insured claims; risks associated with defined benefit plans for our current and former employees.