FAQs

What is a freight forwarder?

A freight forwarder, forwarder, or forwarding agent, also known as a non-vessel operating common carrier , is a person or company that organizes shipments for individuals or corporations to get goods from the manufacturer or producer to a market, customer or final point of distribution. Forwarders contract with a carrier to move the goods. A forwarder does not move the goods but acts as an expert in supply chain management.

How and where can we pick up the cargo at destination?

We will provide you with the necessary paperwork for custom clearance, once custom is done, you can go to the warehouse to pick up the cargo.
We also advise you to check with destination custom prior to shipment departs, just to make sure if there’s any special rule & regulation at destination for certain commoditie

What is typically transit time?

Airport to airport 3-5 days on average. Door to door varies depending on customs clearance, estimate 5-7 days.
Delays and/or changes to schedules can happen. Best way to make the cargo ship as quickly as possible is to make sure all paperwork is properly filed before hand, this eases the customs process.

As a freight forwarding company, what various options do you provide?

As a freight forwarding company we provide single source logistics to and from anywhere in the world. We have our agents and representatives in every major trading market making. We provide control and reliability of the process through our online tracking capabilities. Our experienced staff will instil the confidence you look for in a reliable freight forwarding company in handling all of your transport and logistics requirements. We can provide highly competitive rates through our leveraged volume agreements.